Privacy policy

Coherence Lab | Kemina Fulwood | Effective March 2026

Overview

This Privacy Policy explains how The Coherence Lab (operated by Kemina Fulwood, ABN available on request) collects, uses, and protects your personal information when you use our website at coherencelaboratory.com or engage with our services.

By using this website or engaging with our services, you agree to the collection and use of information in accordance with this policy.

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Information We Collect

We collect only the information necessary to provide our services and communicate with you. This may include:

1. First and last name

2. Email address

3. Phone number

4. Payment information (processed securely through third-party payment providers)

5. Information you share during sessions or in written communications

6. Email address if you subscribe to our newsletter

We do not collect data automatically through cookies or tracking technologies beyond standard website analytics.

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How We Use Your Information

Information collected is used solely for the following purposes:

1. To communicate with you about your enquiry, application, or booking

2. To deliver our programs and services

3. To process payments

4. To send you our newsletter or updates, if you have subscribed

5. To comply with legal obligations

We will not use your data for any purpose beyond what is described here without notifying you first.

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Confidentiality of Session Content

All information shared during 1:1 sessions or group cohort sessions is treated as strictly confidential. We do not disclose session content to third parties. Any testimonials or case studies shared publicly are done only with explicit written consent.

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Who We Share Your Information With

We do not sell or share your personal data with third parties, except in the following circumstances:

1. Where required by law or legal proceedings

2. To protect our legal rights

3. With trusted service providers who assist in operating our website or processing payments (these providers are bound by confidentiality obligations)

4. In the event of a transfer of the business

Data Storage & Security

Your data is stored securely and is only accessible to Kemina Fulwood and any authorised service providers. We take reasonable precautions to protect your personal information, though no internet transmission can be guaranteed as fully secure.

Your data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

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International Data Transfers

The Coherence Lab is based in Australia. If you are located in the European Union or United Kingdom, your data may be transferred to and stored in Australia. Where required, we implement appropriate safeguards for such transfers in compliance with the GDPR and the UK Data Protection Act 2018.

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Your Rights

You have the right to:

1. Request access to the personal data we hold about you

2. Request correction of inaccurate data

3. Request deletion of your personal data

4. Withdraw consent for marketing communications at any time

5. Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us using the details below.

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Newsletter & Marketing

If you subscribe to our newsletter, you may unsubscribe at any time by clicking the "unsubscribe" link in any email, or by contacting us directly. We will never send unsolicited marketing communications.

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Children

Our services are intended for adults only. We do not knowingly collect personal data from anyone under the age of 16. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

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Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect any changes. We recommend reviewing this page periodically.

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Contact

Kemina Fulwood

The Coherence Lab

Fingal Head, NSW 2478, Australia

kemina@coherencelaboratory.com

+61 400 565 116